Terms of Service

Agreement to Terms

These Terms of Service constitute a legally binding agreement between you and Basic Facility Solutions LLC regarding your use of our website and services. By accessing our website or engaging our services, you agree to be bound by these terms.

Description of Services

Basic Facility Solutions LLC provides professional computer systems design and related technical services, including but not limited to:

• Computer systems design and architecture
• Computer integrated systems development
• Professional technical consulting
• Scientific and technical services
• System integration and optimization

Acceptance of Work

All projects and services are subject to our acceptance. We reserve the right to decline any project that we determine to be outside our scope of expertise or that may conflict with our business practices or values.

Client Responsibilities

Clients engaging our services agree to:

• Provide accurate and complete information necessary for project completion
• Respond promptly to requests for information or feedback
• Maintain confidentiality of proprietary methodologies and processes
• Comply with all applicable laws and regulations
• Make timely payments according to agreed terms

Payment Terms

Payment terms will be specified in individual service agreements. Unless otherwise agreed:

• Invoices are due within 30 days of receipt
• Late payments may incur interest charges
• Services may be suspended for overdue accounts
• All fees are non-refundable unless otherwise specified

Intellectual Property Rights

Unless otherwise specified in writing:

• Client retains ownership of their pre-existing intellectual property
• Basic Facility Solutions LLC retains ownership of our methodologies and general knowledge
• Custom developments may be subject to specific ownership agreements
• Both parties respect third-party intellectual property rights

Confidentiality

We maintain strict confidentiality regarding client information and projects. We will not disclose confidential information except:

• With explicit client consent
• As required by law or legal process
• To protect our rights or safety
• In anonymized form for business development purposes

Warranties and Disclaimers

We provide our services using professional standards and industry best practices. However:

• Services are provided as-is without express or implied warranties
• We do not guarantee specific outcomes or results
• Technology solutions may require ongoing maintenance and updates
• Client systems and environments may affect service performance

Limitation of Liability

To the maximum extent permitted by law, Basic Facility Solutions LLC shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages exceeding the total fees paid for the specific service
• Issues arising from client modifications to delivered systems

Force Majeure

We shall not be liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including natural disasters, government actions, labor disputes, or technical failures.

Termination

Either party may terminate services:

• With written notice as specified in service agreements
• Immediately for material breach of terms
• For non-payment of fees
• For violation of confidentiality obligations

Governing Law

These terms are governed by the laws of the State of Connecticut and the United States. Any disputes shall be resolved in the courts of Connecticut or through binding arbitration as mutually agreed.

Professional Standards

Basic Facility Solutions LLC adheres to professional standards and ethical practices in all our services. We maintain appropriate professional liability insurance and comply with applicable industry regulations.

Website Use

When using our website, you agree to:

• Use the site for lawful purposes only
• Not attempt to gain unauthorized access to our systems
• Not interfere with site functionality or security
• Respect intellectual property rights

Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

Modifications

We reserve the right to modify these terms at any time. Material changes will be communicated to active clients. Continued use of our services after modifications constitutes acceptance of the updated terms.

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Contact Information

For questions about these Terms of Service, please contact us:

Entire Agreement

These Terms of Service, together with any specific service agreements and our Privacy Policy, constitute the entire agreement between you and Basic Facility Solutions LLC regarding the use of our services.